Guest & Staff Wi-Fi
Guest Wi-Fi with a sign-in page and bandwidth limits, kept on a separate network from staff devices, POS terminals, and cameras, and planned from a wireless site survey.
01 — Hospitality
Hospitality
IT & Network Services for Hotels and Restaurants in Orange County & Los Angeles
Guests notice when the Wi-Fi drops, a room phone does not work, or a card payment will not go through. Hotels, restaurants, and franchise locations depend on networks, phones, and payment systems that work every day at every location.
Licht Data designs, builds, and operates that infrastructure for hotels, restaurants, and multi-location franchise brands.
Calls are answered 24/7. Response times are set in your service agreement.
Founded 2004 · Irvine, California · Senior engineering-led · Multi-site infrastructure
02 — What We Handle for Hotels and Restaurants
What We Handle for Hotels and Restaurants
Guest-facing and back-of-house infrastructure, managed by one team.
POS Network Separation
Point-of-sale terminals on their own network segment, separated from guest Wi-Fi and office devices, which helps reduce the scope of PCI DSS assessments.
Hotel Phones with PMS Integration
Hotel phone systems integrated with your property management system (PMS): room phones turned on at check-in and restricted at check-out, wake-up calls, call charges posted to the guest folio, guest names shown at the front desk, and room status updated from the room phone.
911 from Guest Rooms
Room phones set up to dial 911 directly, without dialing 9 or another prefix, with the front desk notified of each 911 call and the street address and room information sent with the call.
Multi-Location SD-WAN & Backup Internet
Restaurants and stores connected over SD-WAN, with LTE or 5G backup internet so card payments can continue when the main line goes down.
Restaurant & Store Phones
Cloud phone systems for every location, with call routing, after-hours messages, and existing numbers moved over.
Cameras & Access Control
IP cameras for lobbies, entrances, dining rooms, kitchens, and parking areas, plus door access control, installed on their own network segment.
Central Firewall Management
Next-generation firewalls at every location, managed centrally with the same security policy, plus endpoint protection for front desk and office computers.
03 — Why hospitality companies partner with us
Why Hotels and Restaurants Work With Licht Data
Same standard at every location
Each new store or property gets the same network, security, and phone setup, so every location is installed and supported the same way.
Payments kept separate
POS systems stay on their own network, apart from guest Wi-Fi and staff devices.
Work scheduled around service hours
Installs and changes are scheduled before opening or after closing, with a rollback plan written before work begins.
Support for U.S. operations of Korean companies
Support is available in Korean and English, and we coordinate directly with headquarters IT on standards and security policies.
04 — Hospitality projects
Hospitality Projects
Hotel Phone System with PMS Integration
For a hotel in Long Beach, Licht Data installed a VoIP phone system integrated with the hotel's property management system.
Room phones were turned on at check-in and restricted at check-out, wake-up calls were scheduled through the system, call charges were posted to guest folios, guest names were shown at the front desk, and housekeeping updated room status from the room phone.
Multi-Location Franchise Networks
For multi-location franchise brands, Licht Data provides guest Wi-Fi, POS network separation, SD-WAN with LTE and 5G backup internet, store phones, security cameras, and centrally managed firewalls.
Serving businesses across Orange County, Los Angeles, San Diego, Riverside, and San Bernardino counties from our headquarters in Irvine, with support for sites in other states.
05 — FAQ
Hospitality IT FAQ
Can you integrate our hotel phone system with our PMS?
Yes. We integrate hotel phone systems with property management systems for check-in and check-out, wake-up calls, call charge posting, guest name display, and room status. We confirm which integration your PMS supports before installation.
Should guest Wi-Fi be separate from our POS network?
Yes. Guest Wi-Fi, POS terminals, staff devices, and cameras should be on separate network segments. Keeping POS separate also helps reduce the scope of PCI DSS assessments.
Do hotel room phones need to dial 911 directly?
Phone systems installed since February 2020 must let callers dial 911 without a prefix such as 9 and notify someone on site, such as the front desk (Kari's Law). 911 calls must also carry a dispatchable location, such as the street address and room (RAY BAUM's Act). We set up both when we install or update your phone system.
What happens to card payments if our internet goes down?
We add LTE or 5G backup internet, so the network can switch to the backup line and card payments can continue.
Can you help us open a new restaurant or hotel location?
Yes. We plan the technology for opening a new location: the same network, Wi-Fi, firewall, phone, and camera setup as your other locations, with internet ordered early around carrier lead times.
Can you manage firewalls for all of our locations?
Yes. Firewalls at every location are managed centrally with the same security policy, so changes are applied consistently.
Do you support U.S. operations of Korean restaurant and hospitality companies?
Yes. Support is available in Korean and English, and we coordinate directly with headquarters IT on standards, domains, and security policies.
How much does IT support for a hotel or restaurant group cost?
It depends on the number of locations, rooms, users, and devices, the systems involved, and your security requirements. We review your properties and give you a written quote.
06 — Get a Hospitality IT Review
Get a Hospitality IT Review
Tell us about your properties or locations, your systems, and the problems you are seeing. A senior engineer will review your Wi-Fi, network, phones, and payment security and recommend the lowest-cost way to reduce downtime risk.